Contact us

Talk to a person about
your file.

You don’t have to be a customer to ask. If the answer is that rent reporting won’t help your situation, we’d rather tell you that on the phone than sell you something first.

Call us

720-307-1466

Publish real support hours and the time zone. “We answer the phone” is only credible with hours attached.

Questions about your account, your report, or whether this applies to you at all.

Search the help center

Setup, verification, billing, cancellation and disputes, written out step by step. Most questions are answered there faster than we can pick up.

Open the help center Read the FAQ

Send us a message

The form below reaches the same team as the phone line. Include your address and the name on the lease and we can usually answer in one reply instead of three.

Go to the form

Chat

Chat is not live yet. This block is the reserved slot for the launcher. Pick the vendor first, then add its script to includes/footer.php so it loads on every page and can be removed from one file. Decide before launch whether chat is staffed by people or answers on its own — and say which, here, because a bot that implies it is a person is the fastest way to lose the trust this whole site is built to earn.

Send us a message.

It goes straight to email. No ticket number, no queue you can’t see.

The Formsite form is not embedded yet. Set $FORM_URL at the top of this file to the form’s share URL and this fallback disappears on its own. Confirm the form emails the right inbox, and that its confirmation screen tells the sender what happens next and by when.

Until then, the phone line above is the fastest route: 720-307-1466.

Please don’t send your Social Security number or a full account number through this form. If we need something like that to verify your file, we’ll ask for it over a channel built to carry it.

Where we are.

Publish the legal entity name and the physical mailing address. A furnisher with no address on its contact page reads as a shell, and this is the one page where a mortgage broker doing diligence will look for it.

Existing customers: account changes, payment updates and cancellation are all handled in the portal, and cancelling never requires talking to anyone. Cancel my account

Disputing something we reported? Link the dispute process and state the response window. Under the FCRA this path has to exist and be findable; making it easy to find is also the single clearest signal that we are a furnisher rather than a credit repair shop.

Not sure it’s worth a call yet?

Answer three questions first. No credit pull, and no email required to see the result.

Run the estimator Is this right for you?